Client Account Manager

Business area: 

People and Operations

Location: 

Remote/London

Job type: 

Permanent

Start date: 

Unspecified

End date: N/A

Security Clearance: 

Internal Background Check (DBS)

Job description

About us

Solirius Consulting delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs.

It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 250 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future.

We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.

The role

In order to drive our future plans we are now looking to grow our Account Team to ensure our Account Managers and our clients have the support they need to successfully deploy teams.


The Client Account Administrator role requires somebody with strong administration, finance and communication skills that they can use to confidently represent the company to our clients and liaise internally as necessary, supporting the wider operations team and our senior leadership team.


Key Responsibilities:

  • Attending client facing meetings with account managers

  • Managing the end to end process of work package creation, securing internal and client sign off, liaising with the client and account managers

  • Capture client resourcing requirements and document cost profiles

  • Support the onboarding of new team members

  • Updating our internal systems.

  • Tracking Purchase Orders

  • Invoicing clients for the work upon completion

  • Monitoring for the receipt of invoice payments, liaising with clients

  • Provide regular reports and updates to Account Managers and the Finance Team

  • Responding to client and consultant queries

  • Checking and approving timecards and expenses


Key Personal Skills:

  • Motivated, enthusiastic and committed

  • Excellent communication, both written and verbal, with an ability to successfully engage with team members, clients and stakeholders

  • Strong numeracy skills

  • Attention to detail


Key Specialist Skills:

  • An understanding of administration and financial processes

  • A good understanding of Microsoft Excel, Word, Google Spreadsheets, Docs


Package and Benefits:

  • Competitive salary, dependent on experience

  • Flexible working / Work from home

  • Generous annual discretionary bonus

  • 25 days annual leave + bank holidays

  • 10 days allocated development training per year

  • Contributory pension

  • Gym membership

  • Annual away days and social events

Equality and diversity

Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics.

 

Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.

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