OUR SERVICES
User-Centered Design
Combining user-centered design with data and the latest technology to deliver solutions that users trust.
At Solirius, we understand that the most complex digital journeys are best solved by putting the user at the centre from the start. Our goal is to design and build simple and innovative solutions that make every user’s digital journey a seamless and class-leading experience.
We believe passionately in working alongside users to understand their needs and the culture and environments they work and operate in. Combining this approach with our expert data and digital engineering teams, our UCD service delivers solutions for the most complex public-facing and internal-facing services.
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WHAT THIS MEANS FOR OUR CLIENTS
With access to our teams of experienced Service Designers, Content Designers, UI Designers and UX Consultants, you will benefit from solutions that improve both the user's experience and satisfaction of the service.
Our design team will collaborate and work alongside users, developers and your in-house teams to help create new solutions from scratch or enhance existing ones.
OUR CAPABILITIES
User research
Focus on understanding user behaviours, needs, and motivations through observation techniques, task analysis, and other feedback methodologies.
User testing
Test products and services with users to understand their behaviours and gain valuable feedback.
User-experience design
Create meaningful products centered around the user.
Product and service optimisation
Build new solutions or optimise existing products and services for our clients.
Government digital services
Extensive expertise in building delivering new services to GDS standards.
Claire McShane, UX Consultant
Being part of the user-centered design service is extremely rewarding. I get to work with people every day to understand their pain points and user needs which allow me to create solutions that make their lives easier.
Solirius’ focus on empathy and accessibility drive ever growing value for our clients and I am very excited to be a part of this vital aspect of technology and digital transformation in today’s world.
INSIGHTS
18 August 2026
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3
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Insights
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User-Centered Design
Supporting Digital Transformation Through Data Architecture at HMCTS
The Civil Possessions project, part of the HDPIP, modernises HMCTS services through a business-first data architecture. By treating data models as living artefacts that evolve with service requirements, the team builds a scalable foundation that adapts to changing policies. This collaborative, iterative approach ensures data remains structured, consistent, and resilient, allowing the digital platform to effectively support evolving public services.
23 July 2026
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3
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Insights
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User-Centered Design
A day in the life of a Software Engineering Centre of Excellence Architect
I have worked in the Software Engineering Centre of Excellence since 2022. The role is highly varied and involves working with stakeholders across the organisation on focus topics such as:
software assurance
risk management
cyber security
incident management
These varied tasks mean that no two days are alike. Here is what a typical day looks like.
9 June 2026
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7
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Insights
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User-Centered Design
Measuring accessibility for culture: four lessons every organisation should know
How do you measure something rooted in lived experience, like accessibility culture? Standard industry models often fall short.That’s why a specialist team of us here at Solirius Reply built a bespoke framework to capture organisational reality, not just policies and promises. Here are four lessons on measuring the “unmeasurable” and turning good intentions into real maturity.