OUR SERVICES
User-Centered Design
Combining user-centered design with data and the latest technology to deliver solutions that users trust.
At Solirius, we understand that the most complex digital journeys are best solved by putting the user at the centre from the start. Our goal is to design and build simple and innovative solutions that make every user’s digital journey a seamless and class-leading experience.
We believe passionately in working alongside users to understand their needs and the culture and environments they work and operate in. Combining this approach with our expert data and digital engineering teams, our UCD service delivers solutions for the most complex public-facing and internal-facing services.
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WHAT THIS MEANS FOR OUR CLIENTS
With access to our teams of experienced Service Designers, Content Designers, UI Designers and UX Consultants, you will benefit from solutions that improve both the user's experience and satisfaction of the service.
Our design team will collaborate and work alongside users, developers and your in-house teams to help create new solutions from scratch or enhance existing ones.
OUR CAPABILITIES
User research
Focus on understanding user behaviours, needs, and motivations through observation techniques, task analysis, and other feedback methodologies.
User testing
Test products and services with users to understand their behaviours and gain valuable feedback.
User-experience design
Create meaningful products centered around the user.
Product and service optimisation
Build new solutions or optimise existing products and services for our clients.
Government digital services
Extensive expertise in building delivering new services to GDS standards.
Claire McShane, UX Consultant
Being part of the user-centered design service is extremely rewarding. I get to work with people every day to understand their pain points and user needs which allow me to create solutions that make their lives easier.
Solirius’ focus on empathy and accessibility drive ever growing value for our clients and I am very excited to be a part of this vital aspect of technology and digital transformation in today’s world.
INSIGHTS
26 March 2026
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5
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Client Stories
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User-Centered Design
Introducing a Design System at the Planning Inspectorate
At the Planning Inspectorate (PINS), we design services to meet a wide range of user needs. To help ensure services provide a consistent, user-centred experience and improve collaboration across teams, we've been developing a shared design system.
In this post, Claire McShane, who is deployed as an Interaction Designer at PINS, shares how it started and what we’ve learned so far.
13 March 2026
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4
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Business Analysis
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User-Centered Design
Excellence in public sector agile: our kick-off methodology (Scrum & Kanban)
Our success is rooted in five core principles that guide every interaction and delivery phase: 1. Listen to the users We engage users at all stages of the development lifecycle. This ensures we understand their needs and motivations so we can develop services they want to use. 2. Design a coherent and holistic solution We focus on understanding strategic objectives. We then use design thinking to iterate towards a complete solution that solves a whole problem. 3. Build balanced, cohesive and...
24 February 2026
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1
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Insights
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User-Centered Design
Supporting future tech talent at Newham Collegiate
It was a typical gloomy day in January when a group of our consultants visited Newham Collegiate Sixth Form Centre in East Ham. We ran a workshop for students eager to explore careers in tech.