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How we used T-shirt sizing to scope a complex multi-service Justice platform

On the UK's Renters Reform programme, we scoped 170+ features using Agile T-shirt sizing. In collaborative workshops, teams from tech, design, and policy aligned on effort (S, M, L, XL). This built a shared understanding of complexity, surfaced hidden risks, and enabled realistic MVP planning and delivery forecasting across the entire project.

How we used T-shirt sizing to scope a complex multi-service Justice platform

18 August 2025

8

 mins

Insights


User-Centred Design
Digital Delivery

Services

The lost art of data engineering 1: a data engineer's chronicles

This series is aimed to help you take a step back and ground yourself on the core principles that every data team must understand. We will focus on the data engineering process, which is the art of preparing the most valuable ingredient your company has at its disposal: your data.

The lost art of data engineering 1: a data engineer's chronicles

14 August 2025

2

 mins

Insights


Digital Engineering

Services

AI in action 4: Supporting service teams through the Service Standard technology decisions

In this final article, we turn our attention to the technological foundations that underpin modern government services and consider how these foundations must evolve to meet emerging opportunities and challenges.

AI in action 4: Supporting service teams through the Service Standard technology decisions

7 August 2025

8

 mins

Insights


Digital Engineering
Data and AI

Services

AI in action 3: Supporting Service Teams through the Service Standard Strengthen Delivery

In this third post of the series, building on our introduction to AI in public service delivery and our exploration of how AI can directly support teams, we now shift focus to delivery. We explore how AI can support service teams in structuring their work, iterating effectively, and safeguarding services.

AI in action 3: Supporting Service Teams through the Service Standard Strengthen Delivery

24 July 2025

9

 mins

AI in Action


User-Centred Design
Digital Delivery
Data and AI

Services

AI in action 2: Supporting Service teams through the Service Standard Operational foundations

In this second post in the series, we begin to explore how artificial intelligence can directly support teams in meeting the UK Government Service Standard. By aligning the capabilities of current AI tools, and those on the horizon, with the needs of service teams, we can start to see a clear path where AI acts as a multiplier for quality, consistency, and speed.

AI in action 2: Supporting Service teams through the Service Standard Operational foundations

17 July 2025

9

 mins

Insights


Digital Engineering
User-Centred Design
Data and AI

Services

Lessons from the Cabinet Office GitHub Copilot Trial

Drawing on lessons from the recent Cabinet Office Github Copilot trial, Cameron shares practical advice on how to use AI assistants as a powerful tool for learning and delivery, while ensuring you remain the pilot.

Lessons from the Cabinet Office GitHub Copilot Trial

15 July 2025

7

 mins

AI in Action


Digital Engineering
Data and AI

Services

2
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